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Clients · What you get

What you get with client management.

Six tools sit under every client record. Here is how each one works for your team and your clients.

Client record

Contacts, work, money and history on one page.

Open a client and see everything that matters before a call. The owner sits at the top, and every figure is up to date.

  • Every contact, with their roles coming soon
  • Open requests, with projects coming soon
  • Invoices paid, due and overdue
  • Value across every project, coming soon

Northwind Retail · Client record

  • Contacts5 people
  • Open requests4
  • ProjectsComing soon
  • Overdue invoice9 days
Document vault

Every client file kept in one place.

Briefs, deliverables and certificates sit in one vault for each client. Asking for any of them by message is coming soon.

  • One vault per client
  • Files linked to requests, with projects coming soon
  • Client uploads arrive through secure links
  • Find any file by name or by message, coming soon

Northwind Retail · Vault

  • Q3 campaign reportDelivered
  • Brand guidelinesShared by link
  • Purchase orderWaiting
  • Signed SOWOn file
Requests tracker

Every request tracked to completed.

Log a request in the app today; Slack, Teams, WhatsApp and email are coming soon. It moves from received to assigned, in progress, waiting for client and completed.

  • Assigned to the client owner
  • Waiting items chased until the client replies
  • Status visible to your whole team
  • Completed billable work ready for Finance

Okra Foods · Q3 report revision

  • ReceivedMon 12 Oct
  • Assigned to TomMon 12 Oct
  • In progressNow
  • CompletedDue Fri
Interaction timeline

Every request and approval in order.

The timeline keeps the history of the relationship. Reading back to any date, to see exactly what was agreed, is coming soon.

  • Notes and calls logged by the team, coming soon
  • Messages from the app, Slack, Teams, WhatsApp and email, coming soon
  • Fee change approvals, with scope changes coming soon
  • Search the timeline by message, coming soon

Kumar & Associates · Timeline

  • Fee change approved2 Sep
  • Reminder sent28 Aug
  • Request completed21 Aug
  • Revised brief received14 Aug
Ownership

Every relationship has an owner.

Each client has one person who runs it, shown at the top of the record. New requests go to them.

  • One owner per client
  • Shown at the top of the client record
  • New requests assigned to the owner
  • Ownership changes logged

Okra Foods · Ownership

  • OwnerTom O.
  • Open requests3
  • Assigned to owner3
  • Ownership changeLogged
Get started

Put every client request on track
from day one.

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