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Service management · Steps and owners

Every step has an owner and a date.

Checklist software built into every service. Each step goes to the right person with its own due date.

Highlight

On each person's task list

Every step shows up in My work for the person who has it, sorted by what is due first.

What's inside

Steps and owners, in detail.

Coming soon
  • Capacity planning
  1. Assigned by role

    A step can go to a role like Reviewer. Turning the role into a person on each request, and sending a step with no one named to the request owner, are coming soon.

  2. Due dates that fit

    Each step has its own due date, so everyone knows what comes first. Setting a step due a few days before the request is coming soon.

  3. Required steps

    Mark a step required and the request cannot move to done until it is ticked.

  4. Sign-off before done

    Add a review so the work is approved before it moves to done. Nobody approves their own work.

  5. Changes previewed

    Update a checklist and see which open requests it will change before you apply it. Each request keeps its own copy of the steps.

In practice

Closing the last step for Kavya Foods

  1. The GST registration has 4 of 5 steps done, and the final review is with Karthik, due today.

  2. Arjun asks for Karthik to close it, and Karthik is notified.

  3. Karthik ticks the final review, and the request is ready to bill.

Get started

Let finished work turn into
invoices from day one.

Start free for 14 days. No credit card, and you can add your first service the same afternoon.

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