← All features
Service management · Requests

Every piece of work tracked to done.

Service request management for every piece of work you deliver. Each request carries its client, owner, due date and steps, on a board or a table.

Highlight

The week in one answer

Ask what is due this week, and each request comes back with its client, who has it and where it stands.

What's inside

Requests, in detail.

Coming soon
  • Service level targets
  1. Board or table

    Move requests across the stages your team sets, and give each department its own stages. Stages for each service are coming soon.

  2. Created any way

    Requests come from a service schedule, by hand or by asking the business brain. Creating them from a workflow is coming soon.

  3. Fields you choose

    Add your own fields with the form builder, and fields that show only for one service. Starting next month's request filled in from the last is coming soon.

  4. Documents from inside the work

    Ask the client for files through a secure link. Uploads land on the request, and you can see which requests are waiting on them.

  5. Done only when it is done

    A request cannot move to done until its required steps are ticked.

In practice

A brand review for Halberd Studio

  1. Priya creates the request by hand, and the brand review's own fields are already on it.

  2. She asks Halberd Studio for the logo files through a secure link, and the files land on the request.

  3. Once every required step is ticked, the request moves to done.

Get started

Let finished work turn into
invoices from day one.

Start free for 14 days. No credit card, and you can add your first service the same afternoon.

14-day free trial. No card needed.